Questions

Here are some of the questions that crop up most. If you would like more detailed information about different aspects of using the Loop site, click on the Help Topics to the left or navigate using the drop-downs under Help above.

Registration

Yes. You can amend or update any of your details by clicking on ‘my account’ in the top navigation bar at any time after logging in.

Non-registered visitors are assigned ‘guest’ rights to the website where you can still search and browse but are required to either register online or contact Loop directly to place an order.

If you forget your password, click on the ‘Forget your Password?’ link below the Log in button. Type in your email address and click ‘Send Email’. An email will be sent to you containing a link to a page where you can enter a new password.

 

Licensing

Contact the Loop sales office who will be happy to provide a price for territories not featured in the drop-down.

Generally, Loop will liaise directly with individual photographers regarding the exclusive licensing of one of their images. Again, contact the Loop sales office who will be able to provide you with a prompt answer regarding price and availability.

Contact the Loop sales office for multiple territories and/or multiple licenses.

 

Ordering

Contact the Loop sales office to negotiate rates and arrange delivery of files.

Loop are happy to provide tiff originals via ftp and cd or to non-destructively interpolate files to a client’s specification.

 

Lightboxes

When you view images via a search or through the galleries, you will see a +lightbox icon that sits below each image. Click the icon to add the image to your lightbox. If you are logged in, you will be prompted to pick a lightbox to place the image into, or to create a new lightbox, if preferred. If not logged in, your image will be stored in a temporary lightbox which can be retrieved by logging in or registering on the Loop site. The lightbox can then be edited or shared if required.

You can have an unlimited number of lightboxes to organize the images that you are interested in.

Click the lightboxes tab in the page header to view a list of your lightboxes. There are two tabs to show lightboxes that you’ve created, and lightboxes that have been shared with you. Click on a lightbox name to view its contents.

A lightbox has the following properties:

  • It contains images and the facility to rate images.
  • The Details heading contains information the lightbox owner can fill in regarding the client, the project and description of the chosen image.
  • The Comments heading allows information to be written about a particular image.
  • The Share tab allows the user to send the lightbox to another registered Loop user.

Click on the name of the lightbox to edit it. You can click the description fields to edit them in place as well.

Click the preview image from within the lightbox to reveal a larger version of the same picture. To buy, simply price the image by clicking the green Buy/License button and proceed through the pricing matrix. Once this has been completed and a price has been calculated, the user is given the option to Buy It Now or to Cancel. Clicking the Buy It Now button will take the user through the buying gateway, and when complete, give access to a hi-res download of the chosen image via the my account page.

 

 

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